Are you looking for a work-from-home job in customer service? Many companies are now hiring remote customer service representatives, making it easier than ever to find a flexible job that fits your schedule. Whether you’re experienced in customer service or just starting, there are plenty of opportunities available. This article will highlight 20 companies actively hiring for remote customer service jobs and give you tips on how to land one!
What Do Remote Customer Service Jobs Involve?
Remote customer service jobs involve helping customers through phone calls, emails, or online chats. Your job may include answering questions, troubleshooting problems, processing orders, or providing general assistance. Many companies also look for bilingual agents to serve a diverse customer base. To succeed in this role, you need strong communication skills, patience, and the ability to work independently from home.
20 Companies Hiring for Remote Customer Service Jobs
1. Afni
What They Do: Afni is a contact center company that provides customer support solutions.
Recent Openings: Customer Service Representative, Collection Representative
2. CPM International
What They Do: CPM International specializes in sales outsourcing and customer engagement.
Recent Openings: Customer Service Agent, Customer Service Representative
3. Everlight Solar
What They Do: Everlight Solar provides clean energy solutions for homeowners.
Recent Openings: Customer Service Representative
4. GetInsured
What They Do: GetInsured is an online health insurance marketplace.
Recent Openings: Bilingual Customer Service Representative, Customer Service Representative
5. GovCIO
What They Do: GovCIO offers IT and business solutions for government agencies.
Recent Openings: Help Desk Analyst, IT Generalist, Help Desk Supervisor
6. Grainger
What They Do: Grainger provides industrial supply products and solutions.
Recent Openings: Customer Care Representative, Manager, Contact Center
7. JPMorgan Chase
What They Do: JPMorgan Chase is a leading global financial services company.
Recent Openings: Private Client Experience Specialist
8. Kelly
What They Do: Kelly connects skilled professionals with top companies.
Recent Openings: Customer Experience Agent, HR Customer Service Representative
9. LHH – Lee Hecht Harrison
What They Do: LHH offers HR consulting and career transition services.
Recent Openings: Customer Service Representative, Call Center Associate
10. Maximus
What They Do: Maximus provides services for health and human service programs.
Recent Openings: Customer Service Representative
11. ModSquad
What They Do: ModSquad specializes in digital customer engagement services.
Recent Openings: Customer Support Representative, Chat Agent
12. Omni Interactions
What They Do: Omni Interactions provides virtual customer service solutions.
Recent Openings: Customer Service Representative, 1099 Customer Support
13. Randstad
What They Do: Randstad is a staffing and HR services company.
Recent Openings: Call Center Specialist, Customer Support Representative
14. RateHawk
What They Do: RateHawk offers travel booking solutions for businesses.
Recent Openings: Customer Support Specialist, Incident Resolution Support
15. SupportYourApp
What They Do: SupportYourApp provides outsourced customer support.
Recent Openings: Customer Service Advisor, Technical Support Consultant
16. Sutherland
What They Do: Sutherland offers digital transformation and customer experience solutions.
Recent Openings: Airline Reservation Specialist, Customer Support Representative
17. TridentCare
What They Do: TridentCare provides mobile diagnostic healthcare services.
Recent Openings: Customer Service Representative
18. UnitedHealth Group
What They Do: UnitedHealth Group is a healthcare and well-being company.
Recent Openings: Customer Service Representative, Customer Service Lead
19. US Foods
What They Do: US Foods is a major food distributor for restaurants and institutions.
Recent Openings: Customer Service Representative, Sales Support Admin
20. Verizon
What They Do: Verizon is a global communications and technology company.
Recent Openings: Customer Experience Champion, Fiber Customer Support Analyst
How to Get Hired for a Remote Customer Service Job
If you’re interested in working from home as a customer service representative, follow these tips:
- Highlight Your Skills: Showcase strong communication skills, problem-solving abilities, and technical proficiency.
- Set Up a Quiet Workspace: Many companies require a dedicated workspace with high-speed internet.
- Research the Company: Learn about the company’s values and services to tailor your application.
- Apply to Multiple Jobs: Increase your chances by applying to several positions that match your skills.
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