Homeless shelters provide essential services to individuals in need, and technology plays a crucial role in improving operations, security, and service delivery. From case management software to communication tools, the right tech solutions can help shelters run more efficiently, track resources, and better support their residents.
This article explores the best tech tools available for homeless shelters to enhance their impact and streamline daily operations.
Case Management Software
Effective case management is essential for tracking client progress, maintaining records, and connecting individuals with services.
Best Case Management Tools for Homeless Shelters
- ServicePoint – A widely used Homeless Management Information System (HMIS) that helps shelters track client data, housing status, and social services.
- Clarity Human Services – A cloud-based HMIS that offers easy reporting, data analytics, and client tracking.
- Apricot by Social Solutions – Provides customizable forms, case notes, and automated reporting to help shelters manage client data efficiently.
Online Scheduling and Resource Management
Managing beds, meals, and services efficiently is a major challenge for homeless shelters. Online scheduling tools can help streamline resource allocation.
Top Scheduling & Resource Management Tools
- Shelterluv – Helps track shelter bed availability and streamline client check-ins.
- Google Calendar or Microsoft Outlook – Useful for organizing appointments, volunteer shifts, and meal schedules.
- Tableau – A data visualization tool that helps shelters analyze service usage and optimize resources.
Communication and Outreach Tools
Keeping in touch with staff, volunteers, and residents is crucial for smooth shelter operations.
Best Communication Platforms
- Slack – A messaging platform that enables real-time communication between staff and volunteers.
- WhatsApp – A simple and secure way to keep in touch with shelter residents and staff.
- Zoom & Microsoft Teams – Essential for virtual meetings and remote coordination.
Security and Safety Technology
Ensuring a safe environment for both residents and staff is a priority for homeless shelters.
Top Security Tools for Shelters
- Ring or Nest Security Cameras – Help monitor shelter premises to prevent unauthorized access.
- Panic Button Systems (e.g., Guardly, Safe Haven) – Allow staff and residents to alert authorities in emergencies.
- Keyless Entry Systems – Ensure secure access for staff while preventing unauthorized entry.
Digital Health and Telemedicine Services
Many homeless individuals struggle to access healthcare. Telemedicine can connect them with doctors and mental health professionals.
Best Health Tech for Shelters
- Teladoc Health – Provides virtual medical consultations.
- BetterHelp – Online therapy and counseling for mental health support.
- Doxy.me – A free telehealth platform for shelters to connect residents with healthcare providers.
Job and Education Assistance Platforms
Helping homeless individuals find jobs and gain new skills is key to long-term stability.
Best Job & Education Platforms
- Job Corps – A free career training program for young adults.
- LinkedIn Learning – Online courses to help individuals build professional skills.
- Google Career Certificates – Free and low-cost certification programs in IT, project management, and more.
Donation and Fundraising Tools
Shelters rely on donations and grants to operate. Fundraising tools can help attract financial support.
Top Fundraising Platforms
- GoFundMe – Easy-to-use crowdfunding for shelters.
- Benevity – Connects shelters with corporate donation programs.
- Givebutter – A fundraising platform with peer-to-peer and text-to-donate options.
Public Wi-Fi and Digital Access
Many homeless individuals lack internet access, which is essential for job searches, education, and staying connected.
Best Digital Access Solutions
- Mobile Hotspots (e.g., T-Mobile Project 10Million, AT&T Connected Learning) – Provide free or low-cost internet access.
- Google Nest Wi-Fi – Ensures strong internet coverage in shelters.
- Local Library Programs – Many public libraries offer free Wi-Fi and tech assistance.
Technology plays a vital role in improving homeless shelters’ efficiency and impact. From case management software to telemedicine services, these tech tools can help shelters streamline operations, enhance security, and better support individuals in need.
By integrating the right technology, shelters can provide better care, track resources efficiently, and empower individuals to rebuild their lives.