JPMorgan Chase is making it easier for military spouses to find stable jobs in Maryland. The company just hired 40 new employees for its Virtual Call Center, giving military families a way to work from home. This is part of a bigger effort to help military spouses who often struggle to find jobs due to frequent relocations.
JPMorgan Chase’s Commitment to Military Spouses
The company has teamed up with Hiring Our Heroes and the Department of Defense’s Military Spouse Employment Partnership (MSEP) to create jobs that fit the lifestyle of military families. This new group of hires in Maryland builds on a successful model already in place in Baltimore, Atlanta, and Detroit.
Tim Berry, a leader at JPMorgan Chase, said the goal is to provide good jobs that support military families. Maryland Governor Wes Moore also praised the initiative, saying that military families make big sacrifices and deserve strong career opportunities.
Addressing High Unemployment Rates Among Military Spouses
Finding a job can be hard for military spouses because they often have to move when their partner is relocated. Studies show that military spouses have an unemployment rate of over 22%, which is much higher than the national average.
JPMorgan Chase has been working to change this by hiring military spouses and veterans. Since 2011, the company has employed over 18,000 veterans and 3,100 military spouses. They are also a co-founder of the Veteran Jobs Mission, which helps veterans and military families find work.
How the Virtual Call Center Helps Military Families
The Virtual Call Center allows employees to work from home, no matter where they live. This is a huge benefit for military spouses, who often have to leave their jobs when their families move. The idea for this type of job started in 2022 to bring customer service careers to talented people who don’t live near traditional office locations.
Christine Abbott, one of the new hires, shared how difficult it is for military spouses to have steady careers. She said that being able to keep a job, even when relocating, is life-changing.
Competitive Pay and Benefits for Military Spouses
JPMorgan Chase ensures these jobs are well-paying and offer good benefits. Employees in the Virtual Call Center will earn at least $22.50 per hour and get an annual benefits package worth about $16,000, including health insurance.
The company has already created more than 200 virtual call center jobs across the U.S., and Maryland is the latest location to benefit.
JPMorgan Chase’s Long-Standing Presence in Baltimore
JPMorgan Chase has been active in the Baltimore area for over 130 years. The company has helped thousands of people find jobs and has invested millions of dollars into local communities. By 2027, they plan to invest $20 million to support small businesses and economic growth in Baltimore.
JPMorgan Chase is making a real difference for military families in Maryland by offering flexible, stable jobs. Their Virtual Call Center program provides military spouses with steady income, job security, and career growth opportunities. This effort is part of a broader mission to support veterans, military spouses, and the community. With competitive pay, benefits, and remote work options, JPMorgan Chase is helping military families build strong financial futures.
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